YOUR FIRST VISIT
MAKE AN APPOINTMENT
Call us or Book Online through our website to make an appointment. We have appointments as early as 7.00am.
YOU DO NOT NEED A REFERRAL
You do not need a referral from a doctor to see a physiotherapist, however if you do have one please bring it along. We like to communicate with your doctor and any other practitioners involved.
PLEASE ARRIVE 10 MINUTES BEFORE YOUR SESSION
There are a few forms that we will require you to fill prior to your evaluation. This means that you won't waste any of your appointment time.
DRESSING RIGHT
Since we will be stretching and exercising you, we highly reccomend you wear comfortable, unrestrictive clothing or exercise apparel to your treatment. Your clothes should also allow us to evaluate your area of injury.
FREQUENTLY ASKED QUESTIONS
01
How long will my first visit be?
You can expect to be at our clinic from between 30 to 40 minutes on your first visit. You will undergo a comprehensive evaluation so we can establish an accurate diagnosis and an appropriate treatment plan.
02
How long will my regular appointments be?
Depending on your condition, regular appointments are 30 minutes.
03
How often will I have therapy sessions?
A treatment program typically consists of two sessions per week initially. The more often we can work with you, the quicker we can help you recover.
04
What kind of treatment should I expect?
Depending on your diagnosis, your therapist will typically use a combination of hands-on treatment (soft tissue massage and mobilisation) and exercise.
05
Will insurance cover the costs of my treatment?
If you have private health insurance with the appropriate extras, your insurance should cover a portion of the costs.
06
Will the insurance cover be deducted on the spot?
Yes. We have HICAPS facilities which accepts most private health funds so you will only have to pay the gap.
